Hixson, Tennessee
1 comment
100% full Not resolved

I booked a ticket thru them from Atlanta (USA) to Cochin.The customer service Mr.

Ankit Sharma and Mr.Yogesh Poddar arranged every thing, there was a layover for more than 13.00 hrs at Bangalore, and they promised there is room availability. Once every thing is done,and they got their share, they are saying airlines won't give any room. But when you see their email, with all inclusive. Now I have to find a room by myself with extra money.

Don't ever book a ticket thru them.All what they want is your money, not a good customer service group.

Reason of review: Poor customer service.

Monetary Loss: $500.

Preferred solution: Price reduction.

I didn't like: Customer service.

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TripHelp
#1043312

Dear Sir,

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:

- Booking ID or

- Email address used at the time of booking

We await your response to get the matter checked at our end. Assuring you best of our services. Team-MakeMyTrip Care

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