I booked a ticket thru them from Atlanta (USA) to Cochin.The customer service Mr.
Ankit Sharma and Mr.Yogesh Poddar arranged every thing, there was a layover for more than 13.00 hrs at Bangalore, and they promised there is room availability. Once every thing is done,and they got their share, they are saying airlines won't give any room. But when you see their email, with all inclusive. Now I have to find a room by myself with extra money.
Don't ever book a ticket thru them.All what they want is your money, not a good customer service group.
More Review Details
What I liked
What I disliked
- Customer service
- Reason of review:
- Poor customer service
- Preferred solution:
- Price reduction
- Monetary loss:
- Product or service
- Makemytrip Flight Booking
- Review category
- Travel Agencies
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